Refund & Cancellation Policy — Personal Screening Plan
Last updated: August 3, 2026
Full money-back, 14 days
Didn't find your plan useful? Tell us within 14 days of your first payment and we refund every charge in full — no questions asked. Email support@healthfolio.online. A full refund cancels your subscription immediately, and access ends at that moment.
What "every charge" covers
Your $1 first payment and, if it has already happened, your first $29 renewal. Both are refunded together.
Later renewal charges
Renewal payments after that first 14-day window are not refundable, except where the law of your state or country requires otherwise. To avoid a renewal charge, cancel before the renewal date — we email you a reminder in advance, and the exact date and amount are always shown on your billing page.
How to cancel
Online, anytime: your plan page → Manage subscription → Cancel. Two clicks, no email required. Cancellation takes effect at the end of the current paid period; you keep access until then. If you have any trouble canceling, email support@healthfolio.online and we will cancel for you.
One-time report
If you bought the single $29 report rather than the subscription: the same 14-day full refund applies. There is no subscription and nothing to cancel.
Processing
Refunds go to the original payment method, normally within 5–10 business days.
A note on disputes
If something went wrong, contact us first — we resolve billing issues quickly, usually within one business day.